Please accept my apologies at the long delay in getting this letter to you. However, my sentiments have grown only stronger with time, as your video is still a main subject of discussion amongst the group and has generated so much pleasure for everyone. It was definitely the highlight of our conference.
The entire group was most impressed with your creativity, hard work and tremendous personality. You delivered a top notch product, under extreme time constraints. The video is my favorite memento of any conference I have attended.
Please call on my anytime that you need reference. I would be happy to help spread the word about your excellent service and fantastic product. It was truly a pleasure meeting you and working with you. I hope to have the opportunity to do so again in the near future.
Thank you for such a terrific job.
Michele Jacobson
Senior Meeting Planner – Philip Morris Management Corp.